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FAQS

PASSCAL Frequently Asked Questions

DAS \ Sensors \ Multi-channel System

Field Computers \ Data Processing \ Database & SEED \ Other

The following list of questions and answers is meant help users find information on topicsthat others have found difficult or unclear. The topics are broadly subdivided by subject tomake locating a specific question easier.

Section 4.1 DAS
4.1.1 How do I repair bad blocks on a REF TEK disk?

4.1.2 Which channels are 24 bit on the A-08?
4.1.3 How hard is it to upgrade the DAS firmware/software in the field?
4.1.4 The GPS clock does not seem to power cycle correctly, sometimes
staying on for a long time, what's wrong?

4.1.5 The DAS status reports
4.1.6 What is the fastest sample rate I can record three channels?
4.1.7 Can I record more than one channel per stream?
4.1.8 The DAS fails to automatically dump data to disk.
4.1.9 It seems every other (or every n ) TIM window is being recorded.
4.1.10 What are the trigger parameters you suggest for RAMP deployments?
4.1.11 How do I charge the internal battery of a 72A series DAS?
4.1.12 Why do I no longer see the message NO UTC CLOCK in the DAS STATUS Window even if the receiver power has been cycled off to conserve power?

Section 4.2 Sensors

4.2.1 What is the characteristic difference between tilt induced signal and other noise sources?
4.2.2 (a) Which way is north on the L-22?
(b) Which way does the rod point for STS-2?
4.2.3 What if the hole we dug for the STS-2 is too small to see the bubble or get the rod in the side?
4.2.4 The cables are not long enough to reach from the sensor vault to the DAS, can we get longer cables?
4.2.5 What if the sensor pad is sloped too much and the levelling feet can't get the seismometer level?
4.2.6 One element of the Guralp seismometer does not seem to center, it is a) stuck in the same position or b) gets close to centered and then drifts away when the centering process quits.
4.2.7 What voltages are appropriate for calibrating the broad-band and intermediate-band sensors via the DAS?

Section 4.3 Multi-Channel System

Section 4.4 Field Computers

4.4.1 The tape I brought to the field cannot be read by the field computer.

Section 4.5 Data Processing

4.5.1 The PASSCAL software did not compile properly.
4.5.2 The files do not seem to start all at the same time, though TIM trigger was set.
4.5.3 The pre-event memory seems longer than specified, and varies in length.
4.5.4 Is it possible to time align data samples from different DAS?
4.5.5 Some of the EVT triggered data seems to overlap a previous event. Is this possible?
4.5.6 The recorded signal appears clipped on some datastreams but not on others. How can I tell if the signal is clipped?
4.5.7 The station disk has data but the Sun can't see it, and the DAS can. What gives?
4.5.8 The gain was incorrectly entered on the field terminal, how can I correct the data?
4.5.9 How do I correct the data time labels for clock adjustments?
4.5.10 Can I disconnect a disk if ref2segy or any other program accessing a RefTek disk is running?
4.5.11 What format is the field DAT RefTek tape written in?
4.5.12 How do I deal with a RefTek disk that gives the warning message: WARNING! NO REFTEK LABEL. DO NOT CLEAR IF NOT A REFTEK DISK!?
4.5.13 When I refdump my RefTek/FCS to a disk file I only get 2Gb of data, yet I know that there is more than 2Gb on disk. At first I thought there were block errors on the disk, but there were no system errors in my Console window. I've also tried to create disk images using dd but have not been successful. Why?

Section 4.6 Database & SEED

4.6.1 I just discovered that one of my sensors is reversed. How do I correct thisfor all the data I've attached?4.6.2 My pdbload/tkpdbload process dies with the following errors: PDBLOADdied with error: child killed: write on pipe with no readers4.6.3 podgen reports a strange error message from qmerge unable to open:/usr/local/lib/leapseconds. What do I do about this?

4.6.4 When I run podgen, I get 2 error messages:
env. var. JSPDB not set; JSPC prog. unavailable in setup autopath open file /opt/local/pgsql/.podgendefaults failed; continuing
Are these cause for concern?

Section 4.7 Other

4.7.1 The EHT does not work; the screen is blank.
4.7.2 One of our [recorders, sensors, or computer devices] has failed. Should we
send it back to the manufacturer?
4.7.3 We want to make our own cables, where do we get connectors?
4.7.4 We want to [start earlier / stop later] than the schedule says, is that a problem?

Section 4.1 DAS

4.1.1 How do I repair bad blocks on a REF TEK disk?

If you encounter error messages of the type:

WARNING: /sbus@1f,0/esp@0,200000/sd@1,0 (sd16):
Error for Command: read(10) Error Level: Retryable
Requested Block: 16896 Error Block: 17091
Vendor: SEAGATE Serial Number: JKB31256
Sense Key: Media Error

you can identify and repair bad blocks on the REF TEK disk by running the Solaris format
command. NOTE: This approach does not always work and may result in lost
data if not done carefully!

To locate and repair bad blocks, call format:

% format
Searching for disks...done

AVAILABLE DISK SELECTIONS:
0. sd5 at esp1 slave 8
sd5: <IBM DALS-3540 cyl 3911 alt 2 hd 2 sec 135>
Specify disk (enter its number): 0
selecting sd5: <IBM DALS-3540>
[disk formatted, no defect list found]

FORMAT MENU:
disk - select a disk
type - select (define) a disk type
partition - select (define) a partition table
current - describe the current disk
format - format and analyze the disk
repair - repair a defective sector
show - translate a disk address
label - write label to the disk
analyze - surface analysis
defect - defect list management
backup - search for backup labels
quit


If your operating system is Solaris, the bad block number will appear in your console
window. Note this number.

Select analyze from the FORMAT MENU, followed by test. Format will pattern test
each block and repair them as needed.


(updated 11/2/99)

4.1.2 Which channels are 24 bit on the A-08?

The 24 bit channels are 4,5,& 6 (the rightmost input plug). The choice of gain FOR THESE
CHANNELS is either 1 or 32. Channels 1,2,& 3 (the leftmost input plug) are 16 bit, with
programmable gain options
(submitted 2/9/99)

4.1.3 How hard is it to upgrade the DAS firmware/software in the field?

New EPROMS must be installed in the CPU board, and possibly the DSP board. The DAS must
be opened, the card cage removed, the particular card removed and two chips pried out and replaced
with new ones and the whole thing put back together again. An experienced technician can do this
in a lab in 40 minutes with about 95% of the DAS working on powerup. In the bush, the rate could
drop to 85% and take a little longer. A novice would take twice as long and the odds of it working
are lower still. Further consideration should also be given to the dismantling of the station just to
get the DAS free from all the interconnecting cables and correctly reconnecting them. As a rule,
PASSCAL does not upgrade DAS software during an experiment but has been forced to when
bugs have appeared after equipment was shipped. The next best option is to return units to a
suitable environment such as the field headquarters and upgrade several units as a group. This
allows a certain amount of cross-checking and group testing.
(submitted 2/10/99)

4.1.4 The GPS clock does not seem to power cycle correctly, sometimes staying on for a long time, what's wrong?

V2.22 of the GPS clock software includes a bug whereby if the clock locks to only a single
satellite, it never turns off. The situation may be improved by increasing the clock's view of the sky
so as to allow it to lock to more than one satellite. The software will be replaced as available. All of
the GPS clocks should now have V3.X or higher in which this particular bug is not a problem.
(submitted 2/10/99)

4.1.5 The DAS status reports

(submitted 2/10/99)

4.1.6 What is the fastest sample rate I can record three channels?

Depends. If using a single stream, recording to RAM, then all DAS can record the maximum rate
of 1000 sps, except the A-06 which can only do 500 sps. If autodumping to SCSI, i.e. OP MODE
SC, then the maximum rate for all DAS is 500 sps due to the RAM filling before the autodump has
completed. Multiple streams, as a rough guide, are limited to the maximum rate above divided by
the number of active streams. Exceeding a throughput of 1500 sps (total number of sps for all
streams, all channels) is not advised.
(submitted 2/10/99)

4.1.7 Can I record more than one channel per stream?

You can record any combination of active channels on each stream. See the example parameters
sets for ideas. Note that the channels must be active before they will be properly recorded.
(submitted 2/10/99)

4.1.8 The DAS fails to automatically dump data to disk.

The most likely cause of this problem is the station power is not sufficient to spin the disk, in which
case the disk controller will refuse to operate and the DAS will record a SCSI ERROR 9202. Other
likely possibilities are loose or damaged SCSI cable between the DAS and Disk, or a loose or
damaged cable within either the DAS or the disk. See also Field Note Troubleshooting DAS.
(submitted 2/10/99)

4.1.9 It seems every other (or every n ) TIM window is being recorded.

The interval is shorter than, or equal to, the record length. The interval is the time between the start
of one window and the start of another window, not the time between the end of the first window
and the start of the second window. The DAS records a datastream when triggered and ignores all
subsequent triggers until the event expires. In the case above, the DAS misses every other window
because the second start time falls within the first recording window. The interval must be at least
one second longer than the record length for things to work.
(submitted 2/10/99)

4.1.10 What are the trigger parameters you suggest for RAMP deployments?

Typical RAMP trigger parameters for local events:

--> Stream 1 (SP Seismometer) Trigger Parameters:

trig chls=xyz
min chls=1
trig wind=1
pretr len=30
posttrg len=60
recrd len=50
sta lngth=0.5
lta lngth=30
mean rmvl=(leave blank)
trig rat=4.5
detrg rat=3.5
LTA hold=(off)

(submitted 2/10/99)

4.1.11 How do I charge the internal battery of a 72A series DAS?

CPU Battery:
The CPU board has a 2.4 volt back-up battery to retain CPU RAM when the DAS is powered off
or asleep. This battery also powers the Perpetual Time Clock of the CPU under those same
conditions. When external DAS power is available and the DAS is turned on, this battery is
recharged via the 5 volt Vcc. The Vcc voltage is constantly monitored. If Vcc falls below 2 volts the
monitor chip switches RAM and PTC circuits over to operate from the back-up battery.
If ever the back-up voltage becomes very low, the contents of CPU RAM are lost and the DAS
reverts to sleep mode with acquisition set to 'STOP-OFF'. The initial indication of a low back-up
voltage is that DAS time becomes erratic and eventually defaults to 1988:001:00:00:00:000 - this
occurs at about 0.4 volts. RAM content and timing accuracy are guaranteed to remain intact as long
as the back-up is 2.0 volts or more. Experiments have shown that the RAM can remain intact down
to 0.3 volts, but this is not guaranteed.
These problems can be avoided if the back-up battery is kept charged. Although the back-up battery
will keep critical circuits powered for several weeks it is advisable to charge it before DAS
deployment, particularly if the DAS has been out of service for a while. A fully charged battery can
theoretically give approximately 180 days of service. A drained battery requires 72 hours to reach
full charge from a >12 volt source attached to the DAS Power connector (the DAS MUST be
powered up in continuous mode).
(submitted 2/31/99)

4.1.12 Why do I no longer see the message NO UTC CLOCK in the DAS STATUS
Window even if the receiver power has been cycled off to conserve power?

This difference is related to GPS firmware upgrades in the DAS. In the past, the DAS displayed the
following messages

Message
Meaning
NO UTC CLOCK
GPS not powered
UTC ULK PLU
GPS powered, unlocked
UTC LK PLL
GPS powered, locked

but here are the new status messages and their interpretations:

Message
Meaning
UTC ULK PLN
GPS not powered and/or not locked to satellites
DAS not phase locked to GPS
UTC LK PLU
GPS locked to satellites
DAS not phase locked to GPS
UTC LK PLL
GPS locked to satellites
DAS phase locked to GPS

(submitted 7/13/99)

Section 4.2 Sensor

4.2.1 What is the characteristic difference between tilt induced signal and other noise
sources?

Tilt signals appear predominately on the horizontal channels, most often with the tilt vector varying
in both direction and magnitude. A consistent direction may indicate an identifiable source of tilt,
such as a loose leveling foot, unstable pad, tree nearby, etc. Secondary tilt effects may be observed
due to thermal expansion of the immediate environs, particularly in late afternoon. By low-pass
filtering the vertical channel (say, 4 poles at 0.033 Hz.) you may be able to correlate signals on the
vertical channel with the much higher amplitude signals on the horizontals. Sensor pings, a sudden
step in acceleration, are usually observed on a single channel (or element in the case of STS-2 with
corresponding outputs scaled by the rotation matrix). Site disturbances by animals, including
humans, often show vertical signals corresponding to footsteps and then wild tilting on the
horizontals.
(submitted 2/10/99)

4.2.2 (a) Which way is north on the L-22?
(b) Which way does the rod point for STS-2?

The sensor flashcards in the sensor section of the manual have a diagram to explain this. But, the
answers are:

(a) the arrows point north and east, that means it can sit only one way, and
(b) east.
(submitted 2/10/99)

4.2.3 What if the hole we dug for the STS-2 is too small to see the bubble or get the rod in the side?

Try using the mirror on your Brunton compass to see the bubble, note the levelling is complicated
by the reverse image. Or use a stubby orienting rod (a three inch pointed version of the rod) and
align this and the U element foot with a line marked as east on the pad.
(submitted 2/10/99)

4.2.4 The cables are not long enough to reach from the sensor vault to the DAS, can we get
longer cables?

It is possible to make longer cables for some sensors, particularly the 1 Hz. sensors, but PASSCAL
does not supply them. Longer cables for BB sensors are limited to around 10 m and are easier to
add between the breakout box and DAS rather than between the breakout box and sensor. Again
PASSCAL does not supply them. Custom cable making is a serious drain on PIC resources,
perhaps after you make one or two you'll see why.
(submitted 2/10/99)

4.2.5 What if the sensor pad is sloped too much and the levelling feet can't get the
seismometer level?

Use some coins under the feet to prop it up. This solution is limited to 3-4 coins before the stack
becomes unstable. Every effort should be made to construct the sensor pads with a level surface,
and this is simply a trick to overcome an earlier bungle.
(submitted 2/10/99)

4.2.6 One element of the Guralp seismometer does not seem to center, it is a) stuck in the
same position or b) gets close to centered and then drifts away when the centering process
quits.

a) The sensor may indeed be stuck, try locking and unlocking it a couple times. If it is still stuck
you may need to whack it. Please read the Guralp installation Field Note for more specific clues as
to the problem and possible remedy.

b) The sensor probably has a damaged pivot for which there is no field remedy. Contact the PIC
for a replacement.
(submitted 2/10/99)

4.2.7 What voltages are appropriate for calibrating the broad-band and
intermediate-band sensors via the DAS?

When programming the DAS for calibration, we use the following amplitudes for the calibration
coil outputs:

STS-2 8.0 Volts
CMG 3T 0.1 Volt
CMG 3ESP 0.1 Volt
CMG 40T 0.25 Volts

(submitted 2/10/99)

Section 4.3 Multi-Channel System

Section 4.4 Field Computers

4.4.1 The tape I brought to the field cannot be read by the field computer.

PASSCAL computers support only noncompressing tape devices. Any tape written by a
compressing drive, whether DAT or Exabyte, cannot be read by the field computer's tape drive.
Most compressing drives allow a tape to be written in noncompressing format by specifying a
different device driver. Still, before relying on the tape, try to read it with a PASSCAL type drive.
This device incompatibility is why PASSCAL does not use these drives.
(submitted 2/10/99)

Section 4.5 Data Processing

4.5.1 The PASSCAL software did not compile properly.

We now suggest that users install one of our pre-compiled packages. These are currently available
as both Solaris packages and for Linux as RedHat RPMs.

If you must build the release from the source code, first see Installing the PASSCAL Source Code
from Appendinx C of the Database Training Manual. PASSCAL Software uses shared libraries
and header files. The paths to these libraries are most often the problem when compiling a program
separately from the whole bundle. There have been a few instances of newly released software
referencing files which exist only at the beta site at the PIC. Usually a patch for a distribution is
subsequently released. Contact the PIC and include the exact error message for further assistance.
(submitted 2/11/99)

4.5.2 The files do not seem to start all at the same time, though TIM trigger was set.

The REF TEK recording system is based on packetized data. When a specific time or amount of
data is requested, the DAS rounds the requested amount up to the nearest whole packet boundary.
Uncompressed data packets contain 1000 bytes of a single channel for each datastream.
Compressed data packets vary in the time interval and number of samples contained.

The requested data is always included, and the remainder of that packet as well.
(submitted 2/11/99)

4.5.3 The pre-event memory seems longer than specified, and varies in length.

The REF TEK recording system is based on packetized data. When a specific time or amount of
data is requested, the DAS rounds the requested amount up to the nearest whole packet boundary.
Uncompressed data packets contain 1000 bytes of a single channel for each datastream.
Compressed data packets vary in the time interval and number of samples contained.

The requested data is always included, and the remainder of that packet as well.
(submitted 2/11/99)

4.5.4 Is it possible to time align data samples from different DAS?

The data sample is accurately tagged (usually), but is not aligned with any arbitrary boundary (on
the second for example). To align data from different DAS, not just plot them on the same absolute
time scale, the data must be resampled, interpolating datapoints at a chosen time between the actual
samples. The broad bandwidth of recorded data (80% nyquist) means that cubic spline
interpolation methods are often inadequate and more robust techniques (e.g., (sine x)/x
deconvolution) should be used. This is a computationally extensive job and not usually necessary.
Phases can be accurately picked from any trace. In refraction work, the sample closest to the second
boundary is chosen as the starting point with the offset included as a static.
(submitted 2/11/99)

4.5.5 Some of the EVT triggered data seems to overlap a previous event. Is this possible?

The DAS can assign the same packet of data to two or more events as the parameters warrant. In
this case the preevent time from the second event includes packets which are part of the record
length of the first event. To merge these separate events into a single trace, use the segymerge
program with the -o option. The program checks the seam by comparing 10 adjacent samples from
each file before merging the two files into one.
(submitted 2/11/99)

4.5.6 The recorded signal appears clipped on some datastreams but not on others. How
can I tell if the signal is clipped?

It is impossible to determine whether the input signal to the DAS exceeded the A/D conversion
range on any particular sample. Because all DAS use some form of oversampling, the raw samples
may contain some clipped values which when averaged with other raw samples to form an output
data sample does not result in an overall clipped value. The oversampling software should simply
clip the output when any input value is clipped. The fact that some streams show clipped output and
not others is governed by the amount of averaging required for the specified sampling rate. Lower
sampling rates use more averaging and are less likely to appear clipped, but are still distorted.
Recorded signals greater than 90% full scale should be treated warily.
(submitted 2/11/99)

4.5.7 The station disk has data but the Sun can't see it, and the DAS can. What gives?

For disks to be used with REF TEK DAS and Sun OS, each system writes a label on the disk. The
Sun label is stored on sectors 0 and 1. The RefTek label is stored on sectors 2 and 3. You can add
the Sun label at any time using the program format and specifying the disk type. PASSCAL
includes a list of types for all PASSCAL disks on its computers or this file may be obtained via
email or ftp from the PIC. See the Field Note on labeling disks.

Another possibility may be that under Solaris the OS can be told to probe for disk devices at boot
time. If the OS does not see the device at boot time, as for as the OS is concerned, the device does
not exist. If a disk is added to the system, and the OS is never told to search for devices at boot
time, the OS won't ever see the disk. Try rebooting/booting with the
(submitted 2/11/99)

4.5.8 The gain was incorrectly entered on the field terminal, how can I correct the data?

The values for any SEGY header variable can be listed with the program segyhdr. The header
values can be altered with the program segymod. Several hundred files can be modified in a minute
using wildcards.

For MSEED files, there is no scale factor in the header.

For both SEGY and MSEED, you will want to correct the database. This is done most easily with
pdbedit, fixing the preamp gain in the channel table. Database entry tables (Reftabs) can be
edited prior to loading them in the database. It may be prudent to edit the logfile and include a
comment (via podgen) as to what has happened.
(submitted 2/11/99)

4.5.9 How do I correct the data time labels for clock adjustments?

Please see the Field Note on Clock corrections. The topic is complicated and automatic correcting
software cannot handle every possible case.

However, most cases are handled correctly by pdbrate. If you are concerned that the time
corrections are not being applied correctly, please send the log and pcf files to
passcal@passcal.nmt.edu. A fax/plot/screen shot of the clockview display would also be helpful.
(submitted 2/11/99)

4.5.10 Can I disconnect a disk if ref2segy or any other program accessing a RefTek disk is
running?

We have encountered some problems with the SCSI transfers from the Reftek disks to the Sun. If
you run into a problem with ref2segy or any other program that is accessing the Reftek disk, be
sure that all programs accessing the disk are terminated before disconnecting the disk. NEVER
disconnect the disk in the middle of a transfer.
(submitted 2/11/99)

4.5.11 What format is the field DAT RefTek tape written in?

The field DAT tapes written by the RefTek have 3 files on them. The first two are 1024 byte files
that simulate the Sun and Reftek Disk labels. The third file contains the RefTek packets blocked
out at 1024 bytes. It is necessary to use the -t option to access this data using the PASSCAL
programs ref2segy, ref2tab, refpacket, or ref2log. The -t option will skip the first two files on the
tape and read the data from the third.
(submitted 2/11/99)

4.5.12 How do I deal with a RefTek disk that gives the warning message: WARNING! NO
REFTEK LABEL. DO NOT CLEAR IF NOT A REFTEK DISK!?

This disk has lost it's RefTek disk label that sits at sectors 2 and 3. First read the manual page for
diskclear. The diskclear utility writes a new RefTek label on the disk however the start sector is
zeroed (or set to sector 4). To reset the start sector to the amount of data that is actually on the disk,
use the diskclear -a option and specify the number of SECTORS when prompted. The SCSI STAT
screen on the DAS provides the number of kilobytes used, so multiply this number by 2 to
determine the number of sectors (a sector is 512 bytes).
(submitted 2/11/99)

4.5.13 When I refdump my RefTek/FCS to a disk file I only get 2Gb of data, yet I know that there is more than 2Gb on disk. At first I thought there were block errors on the disk, but there were no system errors in my Console window. I've also tried to create disk images using dd but have not been successful. Why?

Versions of Solaris prior to Solaris 2.6 are not large-file aware. This means that unless you
upgrade to Solaris >= 2.6, you are limited to disk files no larger than 2Gb. Your >2Gb RefTek/FCS
disk can only be dumped directly to tape with older versions of Solaris.

Whether your are dumping to tape or disk, you may also have trouble with older versions of the
PASSCAL refdump program (and dd). In this case, you must use the raw device name (e.g.
/dev/rsd5c or /dev/rdsk/c1t1d0s2) instead of the blocked device (e.g. /dev/sd5c or
/dev/dsk/c1t1d0s2) to address the RefTek/FCS. Upgrading to PASSCAL release1.9.20 will solve
this problem; as of PASSCAL release 1.9.20 refdump uses raw device names as defaults.
(submitted 4/28/99)

Section 4.6 Database & SEED

4.6.1 I just discovered that one of my sensors is reversed. How do I correct this for all the
data I've attached?

If the sensor is reversed for the whole deployment, DO A MANUAL OVERRIDE:

1.simply edit the NC file to reflect this for all entries,
2.sort the NC files by SITE name,
3.set the rules, and turn off rules #19 & #20, choose Apply,
4.select all the NC entries for this site,
5.click on TEST ENTRIES, and
6.click on PEFORM ATTACH

the above will fix the orientations only for this one sensor.
(submitted 2/10/99)

4.6.2 My pdbload/tkpdbload process dies with the following errors:

PDBLOAD died with error: child killed: write on pipe with no readers

This usually indicates a problem with the PostgreSQL database. Check to see that there is enough
space in the directory where it is stored and that the postmaster process is running. If these check
out, try vacuuming the database before attempting to load the file again. Occasionally, the reftabs
can be bad because a new RefTek idiosyncracy has appeared. Contact passcal at our mail alias and,
as always, give lots of details.
(submitted 2/11/99)

4.6.3 podgen reports a strange error message from qmerge

unable to open: /usr/local/lib/leapseconds

What do I do about this?

Qmerge is used to dealing with data that may have leapseconds introduced and uses this file to deal
with it. You may safely ignore this warning since the RefTek handles leap seconds internally.
(submitted 2/13/99)

4.6.4 When I run podgen, I get 2 error messages:
    env. var. JSPDB not set; JSPC prog. unavailable in setup autopath
    open file /opt/local/pgsql/.podgendefaults failed; continuing
Are these cause for concern?

You only need the JSPDB environment variable set if you want to run datascope or use podgen to
convert data to CSS format; it is a warning and not an error.

The .podgendefaults means that under the Options menu item you have never hit the Write
Defaults File button, so you are just using the podgen-defined defaults.
(submitted 2/15/99)

Section 4.7 Other

4.7.1 The EHT does not work; the screen is blank.

The EHT has a powersaving feature that blanks the screen if inactive for 2 minutes. Turning the
power switch off and on again will cause the terminal to resume without interruption. After
shipping, the EHT batteries are often discharged and the terminal must be recharged overnight
before the terminal will work properly. When charged, it may be necessary to reset the terminal by
pushing the reset button on the side. Follow the instructions in the Field Note.
(submitted 2/10/99)

4.7.2 One of our [recorders, sensors, or computer devices] has failed. Should we send it
back to the manufacturer?

No, send all malfunctioning hardware back to the PIC. The PIC will test the unit to confirm the
problem and fix it if possible. The PIC has various service agreements with different manufacturers
and we ask you do not interfere in this relationship. Further, the PIC catalogs the history of
problems in order to develop preventive practices or make revisions.
(submitted 2/10/99)

4.7.3 We want to make our own cables, where do we get connectors?

See the vendors list for vendors PASSCAL has used. Be sure to get the correct part number from
the manuals or from an existing part in hand.
(submitted 2/10/99)

4.7.4 We want to [start earlier / stop later] than the schedule says, is that a problem?

Yes usually. The schedule of equipment as distributed by IRIS HQ is modified slightly by the PIC
Experiment Coordinator to fit the PIC and experiment schedules, including adjustments for
hardware upgrade or maintenance. There may be some flexibility but more often not due to the
number of competing factors for instrument time, including maintenance. The dates set forth are for
equipment departing from and returning to the PIC, they do not include transit time to and from the
experiment area by whatever method. More time can sometimes be gained at the expense of more
rapid shipping methods.
(submitted 2/10/99)


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