User login

Changeo won't recognize new RT130.

Required Information
Contact Name: 
Dan Sampson
Email Address: 
dsampson@ucsc.edu
Having a problem with: 
changeo
Request Type: 
Support Request
Description: 
Trying to use changeo on a Mac, OS 10.6.8, doesn't recognize DAS S/N. It's a brand new RT130, S/N B623. It sees it, but says it's not a valid S/N so won't connect to it. Message says "Bad DAS ID: B623". This happens both if I enumerate and it finds the DAS on its own, or if I manually enter the DAS number.
Status: 
Open